SHIPPING POLICY
Welcome to Acaasa Pure Healing. We are committed to ensuring a seamless shopping experience for our valued customers. This Shipping Policy outlines our shipping processes and what you can expect when you order from our website.
Order Processing Times: All orders are processed within 1-7 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed. We will notify you if there is any significant delay in the shipment of your order.
Shipping Costs: We are pleased to offer free standard shipping on all orders. There are no additional charges for standard shipping, regardless of the weight of the package or the shipping destination. Expedited shipping options are available at an additional cost, which will be calculated and displayed at checkout.
Shipping Methods: We offer various shipping options to meet your needs. The estimated delivery time and cost will vary depending on the shipping method you choose.
Domestic Shipping: For orders within the United States, standard shipping typically takes 3-10 business days. Expedited shipping options are available at an additional cost.
International Shipping: We ship to select international destinations. We are pleased to offer free standard shipping on all orders. There are no additional charges for standard shipping, regardless of the weight of the package or the shipping destination. Expedited shipping options are available at an additional cost, which will be calculated and displayed at checkout. Shipping times and costs will vary depending on the destination country. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Tracking Information: Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package's progress.
Delivery Times: While we strive to deliver your order as quickly as possible, please note that delivery times are estimates and not guaranteed. Delays may occur due to factors beyond our control, such as carrier delays or adverse weather conditions.
Service Interruptions: In the event of service interruptions that may affect shipping times, we will do our best to keep you informed and work to minimize any inconvenience.
Lost or Damaged Items: If your order is lost or damaged during shipping, please contact us immediately. We will investigate the issue and work with you to resolve it.
Returns and Exchanges: Due to the personalized nature of our products, all items are non-refundable as they are individualized for each client separately. If you have any concerns or issues with your order, please contact us directly for assistance.
Contact Information: If you have any questions about our Shipping Policy or your order, please contact us at: Acaasa.Pure.Healing@gmail.com.
Policy Updates: We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page.
Thank you for choosing Acaasa Pure Healing. We look forward to serving you!